PRE-VISIT CHECK-IN 

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Check-in is now completed online ahead of time and is required in order to be seen by your provider. Prior to your appointment you will receive a text asking you to confirm the appointment as well as a text with a link for online pre-visit check-in. You must complete this check-in ahead of your appointment. If you are a new patient, you will be asked to provide insurance information, medical history, and sign necessary consents and privacy notices. Established patients will have a brief check-in with questionnaires applicable to your visit. All patients are required to sign certain consents annually.

 

If you have any questions regarding check-in, please call the office at (616) 971-0060.

 

If you do not have a cell phone, please provide your email address when scheduling and we can email the check-in link.

 

If you do not have access to a cell phone or computer, or are unable to complete your pre-visit check-in, please arrive 30 minutes early to your appointment to complete check-in in the office.

 

ARRIVAL

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When you arrive for your appointment, please stop by the front desk. We will verify your pre-visit check-in is complete and notify your provider that you have arrived. Bring your parking ticket in with you so that the front desk associate can validate your parking. If you are a new patient or your insurance has changed since your last visit, please give your insurance card to the front desk associate to be scanned.

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FORMS

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You will complete all necessary forms and consents during your pre-visit check-in online. We do not send paperwork in the mail prior to your visit and you do not need to print and fill out paper forms.

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